Warranty You Can Rely On

At Nexcart, warranty is not just a policy — it’s our way of standing behind the devices we sell. We want you to feel confident, supported, and worry-free after every purchase.

What Warranty Do You Get?

7-Day Easy Replacement

7 days replacement from the date of delivery
If a functional issue is found early
Quick resolution with support team guidance

1-Year Free Warranty

Complimentary 1-year hardware warranty
Covers internal functional issues
Valid with Nexcart invoice

Extended Warranty Option:
You can extend your warranty for 2+ years. This needs to be added before your current warranty expires.

Devices Covered

Our warranty applies to the core devices we sell. Any accessory warranty is clearly shared before purchase.

Refurbished Laptops
MacBooks
Desktops & iMacs

Accessories may have limited or no warranty
Warranty details are shared before billing
Please confirm accessory coverage at purchase

What’s Covered

If something goes wrong during normal usage, our warranty is here to help.

This includes internal hardware or performance-related issues that affect normal functioning of the device.

Things to Be Aware Of

These situations are usually outside warranty coverage — mostly to protect devices from accidental misuse.

Physical or liquid damage
Accidental drops or mishandling
Unauthorized repairs or modifications
Software issues caused by third-party installations
Normal cosmetic wear over time

How Warranty Support Works

Service Availability

On-site support in select locations (like Kolkata)
Courier support available across India
Process guided clearly by our team

Resolution Approach

We try to repair first
Replacement if repair isn’t possible
Refund only when no other solution works

Need help? Our support team is always reachable via WhatsApp and Email. We’re here to help — not to complicate things.

Warranty is valid only with an original Nexcart invoice. Our goal is always a fair and transparent resolution for everyone.